We are delighted to present the latest Royal Patrician collection of fine tea ware, imported from England and Asia. Our catalog is divided into two sections for your convenience: The Crown Collection from Staffordshire, England (home of English pottery) and The Dynasty Collection from Asia. Our large selection enables you to choose from a variety of styles and prices. There are 20 open stock patterns as well as several assortments of tea ware products. Free shipping is available to the Continental US on orders totaling $500.00. Come see what’s new from Royal Patrician!
Lovely hand-molded & colored sugars are a charming addition to the tea table. We offer four ways to purchase in a variety of designs and colors: the 4 ounce Lace Box, the 2 ounce Petite Pack, a sample color pack and by Special Order.
Give a Gift of the Heart
Teacup Traditions is a memorable gift which combines an antique teacup with a lovely Keepsake Card expressing your appreciation. We carry card versions for Mother, Mother-in-Law, Daughter, Daughter-in-Law and Friend. Click on any teacup for more information or contact us directly.
Look no further than Heirloom for authentic English Bone China! Made in Staffordshire, by small family-owned potteries, this lovely line of premium grade bone china is English from the white ware to the final glaze. When quality is important, choose Heirloom Fine Bone China…traditional & timeless!
Ask us about special orders available for groups, foundations & events.
Shipping Methods and Delivery Time
All orders will be shipped via the following: FedEx, UPS or USPS (US Postal Service). Your order will be processed as soon as possible and is expected to arrive to most U.S. Locations within 7-10 days. You will be emailed the tracking number or shipment confirmation for your order when the item ships.
To check the status of your order, or inquire about expedited shipping and shipping services outside the Continental US, please email us at customerservice@teapotsnmore.com or call 800-314-1284.
If you have received a tracking number and would like to check the status of your shipment, try the following:
www.FedEx.com
www.UPS.com
www.USPS.com
You may also contact us for help in tracking your packages.
Shipping Costs
We offer flat rate pricing based on the subtotal of your order. Our shipping rates follow: order subtotals up to $10.00 = $4.95; $10.01-$149.99.00=$7.95; $150.00+ receives FREE shipping. This flat rate pricing is available for orders shipped to the Continental United States (lower 48 states). If you have special shipping needs to Alaska, Hawaii or International destinations, please contact us for an estimate at customerservice@teapotsnmore.com or 800-314-1284.
The Teapots ‘n More Guarantee
All Teapots ‘n More products come with a 100% satisfaction guarantee. If, for any reason, you are unsatisfied with your purchase, please notify us within 7 days of receiving your order to arrange a return. Please note: Shipping & handling charges are not refundable. The cost of shipping an item back to us will be your responsibility.
Returns/Exchanges
Your satisfaction is our number one priority. If there is a problem with your order, please contact us and we'll work to resolve your problem as quickly as possible. If we've made a mistake with your order, there will be no cost to you to get the correct or missing items. Please read our additional policies for lost or damaged shipments, or for manufacturer's warranties. For any return, you must contact us within seven (7) business days of receiving your order.
Please note that any item returned to us must have a Return Authorization (RA) Number. All packages shipped to us without an RA Number will be returned to you and you will not be reimbursed for the shipping expense. To obtain an RA Number, or inquire about lost/damaged shipments or manufacturer's defects, please email our Customer Service department at customerservice@teapotsnmore.com or call 800-314-1284.
If we have authorized a refund, the order is subject to a restocking fee of up to 20% of the order total for returned merchandise in good condition. Please note that in most cases, shipping and handling charges cannot be refunded unless the problem is due to our error.
Contact us at customerservice@teapotsnmore.com before shipping your product(s) to either our location or our manufacturer's location, to be sure that you're taking the right steps in getting the assistance you need - and to avoid costly shipping errors.
Please note: Consumable products (ie: tea, sugar, cookies, etc.) and Special Orders cannot be returned. Contact us if you have a problem with a consumable product or Special Order at customerservice@teapotsnmore.com or 800-314-1284.
Lost or Damaged Shipments
If you have received a damaged shipment, or if your order becomes lost, please alert us right away. Most items are insured and, in many cases, the freight carrier will reimburse us for the lost product and the shipping fees. Once we receive the reimbursement confirmation, we will be happy to ship a new product to you.
Please inspect all packages upon arrival for damages. If you notice any damage or have any concerns, please email customerservice@teapotsnmore.com. To make a claim on damaged shipments, you must notify us within seven (7) business days of receiving the package(s). If the item needs to be returned to us, it will require a Return Authorization (RA) Number.
The Teapots ‘n More Guarantee
All Teapots ‘n More products come with a 100% satisfaction guarantee. If, for any reason, you are unsatisfied with your purchase, please notify us within seven (7) days of receiving your order to arrange a return. The items you are returning must be unused and in their original packaging. The following items cannot be returned although there may be a refund available: teas, sugars, all food items, Special Orders. Please note: Shipping & handling charges are not refundable. The cost of shipping an item back to us will be your responsibility unless the return is due to an error on our part.
International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click on the Bongo logo in the corner to get started!
